New in
15 products
Canvas backpack
Scented candle
Ceramic mug
Water bottle
Cotton T-shirt
How to choose the output
Four steps, in the order we go through them on the phone.
The final sizing is done by the fitter on site; these steps help you ask for the right quote.
- 01
Measure the heated areaWrite down the square metres and the ceiling height.
- 02
Tell us what you have nowThe type of boiler, the fuel and the age of the system.
- 03
Count the hot water pointsHow many bathrooms and taps are used at the same time.
- 04
Send us the figuresWe reply with two options and a parts list.
Frequently asked questions
The questions we get most often on the phone, answered once, in writing.
Is your question missing? Write to us and we will add it to the list.
Is installation included?
No. Installation and commissioning are done by a qualified fitter; you can book one through us or use your own.
How long is the guarantee?
The term is the one in the maker’s certificate, which comes in the box. We write it on the invoice as well.
Do you deliver large boilers?
Yes, by freight. Send us the address and we will tell you the delivery day and whether a lift is needed.
Do you have spare parts?
For the models in the catalogue we keep wear parts in stock. For the rest, tell us the code on the data plate.
Can I have a business invoice?
Yes, with a tax number. If you have an open account with us, you can pay on terms.