Sell electronics online
Electronics are bought on specification and kept on warranty. Two years later the customer is back, and the shop either has the record or it does not.
Warranty and product registration
Customers register the product after the sale; the warranty period and the certificate are attached to the order. A repair request later is a lookup, not a conversation about a receipt nobody kept.
Batch tracking records which batch went into which order, so a faulty production run can be traced to the customers who received it.
What the EU asks you to publish
Product-safety information — the responsible person, the warnings, the pictograms, the age markings — belongs on the product page in every language your shop speaks. It is part of the product, not an afterthought in a PDF.
Business customers buy differently
Wholesale means its own prices, a purchase-order number at checkout, payment terms instead of a card, and a shipping location chosen from the ones the company has saved. That is a different checkout, not a discount code.
- Price lists per customer or group
- PO number collected at checkout
- Pay-later terms with a due date
- Tax handling for cross-border business sales
Cash on delivery for a €600 phone
Where electronics are bought cash on delivery, the refusals are expensive. Every COD order carries a risk score with its reasons, you can require upfront payment above a value you choose, and phone numbers on your block list never create an order at all.
- Risk score from 0 to 100, with the reasons shown
- Maximum order value for cash on delivery
- Block list by phone number
- Confirmation over WhatsApp before dispatch
Returns, and the fourteen days
Consumer electronics come back more often than most categories, and the law gives buyers a window in much of Europe. Customers open a return themselves with a reason; you approve or refuse it, and the reason is recorded against the product.
Returned and refused parcels stay separate from delivered revenue, so the reports show the margin you actually kept.
Specification is the sales pitch
Comparison tables, long specification sheets and structured attributes are what someone reads before buying a laptop. The same catalogue feeds Google Shopping and the marketplaces, where most electronics searches actually begin.
Read more: B2B and wholesale in the same store, Cash on delivery, built in — with fraud protection, Every way your customers want to pay.
Frequently asked questions
Can a wholesale customer see different prices?
Yes. Price lists apply per customer or group, with the prices they are entitled to.
Can I trace a faulty batch?
Yes. Batch tracking records which batch went into which order, and which orders a batch reached.
Can I require card payment above a value?
Yes. Set a maximum order value for cash on delivery.
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