Sell food online
Food has a date on it and a window to arrive in. Both of those have to be in the checkout, or they become phone calls on a Saturday morning.
The shopper picks the day and the window
Delivery slots put a date and a time window in the checkout, with the capacity you set per slot. You stop promising more Saturdays than you can cook, and the customer stops guessing when to be home.
- Capacity per slot, so a day closes itself when it is full
- Cut-off times for same-day orders
- Days you do not deliver at all
- A different set of slots per delivery zone
Local delivery and pickup, with their own zones
Your own delivery around the shop is not a courier and should not be priced like one. Local delivery has its own zones, prices and minimum order values, and pickup from the shop is a separate option with its own address and hours.
When a shopper picks either of them, the courier rate does not apply at all — no surcharge written for parcels lands on an order that never saw a parcel.
Dates, batches and what is in it
Stock per batch with its expiry date keeps old stock from being sold, and tells you which orders a batch reached if something has to be withdrawn. A batch can be put on hold in one action.
Allergen and ingredient information sits on the product page in every language the shop speaks — not in a PDF, and not only in the one language you wrote it in.
Paid at the door
Where food is paid in cash at the door, cash on delivery is built in: its own fee, its own limits, and a risk score on every order. Orders can be confirmed over WhatsApp before you cook, which is the difference between a refused parcel and a refused message.
More than one kitchen
If you cook in two places, stock lives per location and an order is fulfilled from the right one. Reports show what each one actually delivered, rather than what the shop as a whole took in.
Read more: Cash on delivery, built in — with fraud protection, Every way your customers want to pay.
Frequently asked questions
Can I close a delivery day when it is full?
Yes. Each slot has a capacity and disappears from the checkout when it is reached.
Can I charge differently for local delivery?
Yes. Local delivery zones carry their own prices and minimums, separate from courier rates.
Can customers confirm an order by WhatsApp?
Yes, for cash-on-delivery orders — they answer on their phone and the answer lands on the order.
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