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AI agents and your store

What an assistant can read from an Omniterra store, what it can never do, and how to let one help you run the shop.

Every Omniterra store answers two different kinds of assistant, and it is worth knowing which is which.

The shopper's assistant

Every store publishes a public, read-only endpoint at /mcp/shop, and a profile at /.well-known/ucp. An assistant anywhere can use them to search your catalogue, read a product's price and live stock, and build a link that opens your shop with items already in the cart.

It cannot do anything else. There is no tool that completes a purchase, takes payment, or reads a customer's name, address, orders or your settings. Everything it can see is already public on your website — if a product is not published, it does not exist to the assistant.

The shopper still pays, in your checkout.

To get more out of it: put your categories in your menu, and keep product titles, stock numbers and options filled in. The same things that help a shopper help an assistant.

Your own assistant

Separately, you can connect your own AI tool — ChatGPT, Claude or another — to your store's admin, with a token you create and can revoke. That one acts as you: it can read orders, edit products and change settings, within the permissions you give it.

Treat that token like a password. Do not paste it into a page you did not open yourself, and revoke it if you are not sure where it has been.

What a good assistant will not do

If you ask an assistant to set your shop up, it should:

  • ask you for the country, currency, prices and providers, rather than choosing them for you;
  • never ask for your password or a verification code;
  • tell you what it actually checked, and say plainly what it did not;
  • never report a test as passed if it did not run it.

If one tells you a payment works without having taken one, it is guessing.

What to check

  • Open /.well-known/ucp on your own shop: it lists what an assistant may do, and says plainly that checkout and payment are not among them.
  • Ask an assistant for a product you have unpublished. It should not find it.
  • List your own API tokens and make sure you can name every one. Revoke the rest.